HELLO, I'M JACK.
I connect human psychology and emerging tech to engineer business growth.
A strategist blending empathy, AI, and financial acumen to bridge what's possible with what's profitable.
Professional Certifications
“I had the pleasure of working with Jack Ryan during his time at Jungle Scout. What stood out most to me was Jack's ability to quickly understand complex problems, think deeply and strategically about them, and come up with thoughtful, effective solutions. His analytical mindset and calm, methodical approach made him a trusted partner on some of our most important customer challenges.
Jack also brings a remarkable breadth of knowledge—spanning Amazon, agencies, SaaS, and e-commerce more broadly—and he applies it with precision and insight. Whether collaborating cross-functionally or mentoring new team members, Jack consistently added value and elevated the conversation.
He's driven by curiosity, grounded in data, and genuinely committed to helping customers succeed. I'd highly recommend Jack to any team looking for someone who combines strong technical acumen with strategic thinking and a collaborative spirit.”
Featured Work
A curated selection of projects showcasing design excellence and technical innovation.
Professional Journey
A chronicle of growth, innovation, and continuous learning in the ever-evolving landscape of technology.
Aug 2024 - Present | GPA: 3.739
MBA / MSF Candidate
@ Boston College
Recognizing my passion for strategy over pure implementation, I made a deliberate pivot. I chose Boston College's dual MBA/MSF program to add rigorous financial and strategic frameworks to my technical experience. My approach is to actively synthesize the curriculum with my self-learning in AI; I built a custom GPT to deconstruct the WEF 2030 jobs report to strategically guide my elective selection and course focus. This analysis led me to a deep dive into the mechanics of value creation, with advanced electives in venture capital, corporate valuation, and mergers & acquisitions. It's the capstone of my journey, blending real-world experience with elite business strategy education to become a truly empathetic full-stack leader for the AI era.
Jun 2023 - Aug 2024
Enterprise Customer Success Manager
@ Jungle Scout
Here, I was trusted with the largest book of business in the company's enterprise division, including the largest client in its history. My cornerstone project was a deep partnership with Walmart, where I helped shape a competitive strategy to grow their marketplace. We transformed our Amazon data into actionable competitive intelligence, enabling their business development team to identify and recruit high-value sellers by piping targeted data directly into their CRM. While spearheading that custom data implementation, my work also spanned from guiding Suntory on digital shelf analytics to advising The Wonderful Company and Ecolab on profitable retail media strategy and collaborating with our data team to build a custom ROI model for an agency client. It was a role defined by this diversity: handling unprecedented scale while operationalizing my full skill set.
Jan 2023 - Dec 2023 | 4.0 GPA
Graduate Coursework
@ University of Denver
With my career in full swing, I saw a chance to formalize the on-the-job learning I'd accumulated. While working full-time, I took on graduate-level coursework with a deliberate focus: ICT Business Essentials to grasp the economics of tech, Technical Essentials to solidify my IT fundamentals, and Content for UX to directly connect my communication degree to modern product design. This wasn't just about earning credits; it was about intentionally building the mental model to link technology, business acumen, and user experience.
Mar 2022 - Jun 2023
Customer Success Manager, Advertising
@ CommerceIQ
Though on a fast track at Monks, the pull of a hyper-growth unicorn with a truly omnichannel platform was too strong to ignore. I joined their specialized ads team, quickly earning a promotion to Manager, and dove deep into the world of retail media. This is where I helped iconic brands like Kellogg's and Miele leverage next-gen AI to overhaul their strategies, seeing the future of the industry firsthand.
Graduated Aug 2022
BA, Communication & Certificate in Professional Sales
@ University of Washington
My education was a deliberately interdisciplinary pursuit. I combined a Communication core with humanities, social sciences, business fundamentals from the Foster School, and a solid foundation in statistics and research methods. This unique foundation gave me the strategic "why" behind consumer behavior, and it became the launchpad for my early career. It allowed me to pair my academic insights with the technical "how" I gained through intense, self-directed learning on the job.
Aug 2021 - Mar 2022
Associate Account Manager
@ Monks
The path here was unconventional. An agency I was prospecting at Pacvue didn't buy the software, but they bought into my potential... so much so that my manager there would later write one of my MBA recommendation letters. I joined their team as they were acquired by Sir Martin Sorrell's powerhouse, Monks, and went deep on implementation, learning what it takes to execute complex e-commerce strategies for iconic brands like Reebok and Godiva.
May 2021 - Aug 2021
Business Development Representative
@ Pacvue
This chapter began when Pacvue's founder recruited me on LinkedIn before I'd even graduated, seeing my combined internship experience at Amazon and Outreach as the ideal fit for the e-commerce boom. It was a trial by fire at the scrappy, soon-to-be unicorn; I built my own playbooks, ignited a passion for self-learning, and generated $400k in pipeline in just four months.
Feb 2020 - Jun 2020
Sales Development Representative Intern
@ Outreach
My first taste of a hypergrowth SaaS 'unicorn.' As part of the inaugural sales intern class, I learned the science behind building a predictable revenue engine, seeing firsthand how a customer-first sales process is engineered and scaled.
Jun 2019 - Aug 2019
Sales Intern, Startup Business Development
@ Amazon Web Services (AWS)
My journey into tech started here. I earned my AWS Cloud Practitioner certification and learned to speak the language of engineers by helping startup founders build on the cloud. This is where I first saw Amazon's Leadership Principles in action and learned the value of data-driven, customer-obsessed decision-making.